Milky Lane N1 City

• We have implemented hand sanitising for all customers.
• Staff are trained to wash hands for 20 seconds at least every 30 minutes.
• Hand sanitiser is utilised regularly.
• Operations teams are conducting checks to ensure operational standards are implemented, especially regarding Covid-19 high risk areas.
• COVID-19 training programmes have been launched for staff members.

The virus is not a food safety threat and is not transmitted through food. We do, however, maintain stringent hygiene practices in the kitchens.

• Hand sanitising dispensers or bottles are available for customers and staff
• Restaurants display posters promoting regular handwashing.
• Staff have access to places where they can regularly wash their hands with soap and water.

• Staff members are monitored daily upon start of shift or before shift changes, and records are kept.
• When staff members are feeling unwell or showing signs or symptoms of COVID-19 they are instructed to stay at home and quarantined until symptoms have cleared.

• Cleaning schedules are followed daily.
• All food contact surfaces are cleaned and washed, as and when necessary.
• During and/ or immediately after the handling of food so that the contamination of food that comes into contact with any such surface is prevented.

We deliberately do not promote the use of gloves. This drives strict personal hygiene practices in all brands supported by the business’s Food Safety policies.

• Use of masks by staff members is not promoted as this will be seen as promoting unfit staff members to report for duty.
• Staff members are trained to follow the correct procedures relating to sneezing and coughing:
1. Covering mouth when coughing
2. Using the elbow to cover the nose when sneezing and not greeting each other by means of handshakes or hugs.

We have come to the decision to close play areas in order to protect the health of the customers during this period.

We have advised all restaurants to provide hand sanitiser to customers.

Kindly note that all guests dining in our restaurants are required to complete a register, which includes information such as name, address, next of kin, ID number etc. This will only be used for the purpose of contact tracing at the request of health officials.

Some restaurants have and will be changing their hours of operation. We suggest checking with each individual restaurant either by telephone or using platforms such as Facebook.

We have a limit of no more than 50 guests and staff in our restaurants at one time. This is managed in-store and we have enforced social distance precautions with regards to seating. It is still the same great food, just with fewer people!